Dealer Information / Application
Attention all motorcycle dealers!
Are you looking for a new opportunity to boost your revenue and diversify your business? Look no further than becoming an EagleRider Rental Licensed Agent!
With just two years of trading, a workshop, and a desire to increase your bottom line, you can join our team and start monetizing the stock you already have.
Whether it's trade-ins, demos, or new stock, you can now easily turn them into rental income.
Our low cost of entry means all you need is an iPad, minimal signage, and an affordable set-up fee. Plus, we provide you with all the training, insurance, contracts, web-based booking system, and local (Australian) support you need to get started.
Don't miss out on this unique opportunity to elevate your business and join the EagleRider family today!
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What are the initial costs to get started?
There is a CRS & Website Initial Setup of $1,000 USD that we pay to ER Corporate and invoice you after for the actual AUD amount paid out.
You’ll need some signage. We’ll provide approved logos and usage guidelines so you can have as much signage as you like made locally. The minimum requirements are:
- a reasonable exterior sign that lets a rental customer know they are in the right place.
- an interior sign that makes it clear to the rental customer where they go to check-in.
All signage requires pre-approval.
You’ll need iPads. We recommend at least two.
You can use other devices as well.
They must be internet-connected, touch screen and hi-res photos
We need to publish a phone number on the website that gets answered “EagleRider (your location name)”.
This can be handled several ways, like an extension to your existing phone system (press 5 for EagleRider) or a forward to the appropriate person’s dedicated mobile etc.
There is a CRS & Website Initial Setup of $1,000 USD that we pay to ER Corporate and invoice you after for the actual AUD amount paid out.
You’ll need some signage. We’ll provide approved logos and usage guidelines, allowing you to have as much locally made signage as you like. The minimum requirements are:
A reasonable exterior sign that lets a rental customer know they are in the right place.
An interior sign clearly indicates to the rental customer where they should check in.
All signage requires pre-approval.
You’ll need iPads. We recommend at least two.
You can also use other devices.
They must be internet-connected, touchscreen, and have high-resolution photos.
We need to publish a phone number on the website that gets answered “EagleRider (your location name)”.
This can be handled in several ways, like an extension to your existing phone system (press 5 for EagleRider) or a forward to the appropriate person’s dedicated mobile, etc.
You’ll need some signage. We’ll provide approved logos and usage guidelines, allowing you to have as much locally made signage as you like. The minimum requirements are:
A reasonable exterior sign that lets a rental customer know they are in the right place.
An interior sign clearly indicates to the rental customer where they should check in.
All signage requires pre-approval.
You’ll need iPads. We recommend at least two.
You can also use other devices.
They must be internet-connected, touchscreen, and have high-resolution photos.
We need to publish a phone number on the website that gets answered “EagleRider (your location name)”.
This can be handled in several ways, like an extension to your existing phone system (press 5 for EagleRider) or a forward to the appropriate person’s dedicated mobile, etc.
We pay a monthly CRS Access and Support fee to ER Corporate for each location in Australia.
To cover our base cost for your locations, CRS, we impose $500 monthly minimum commission payable by each agent.
In any instance where your monthly commissions payable to us is less than $500, your monthly Recipient Created Tax Invoice will be $500. The need for this should be rare.
To cover our base cost for your locations, CRS, we impose $500 monthly minimum commission payable by each agent.
In any instance where your monthly commissions payable to us is less than $500, your monthly Recipient Created Tax Invoice will be $500. The need for this should be rare.
The “Central Reservations System” is used to process everything related to rentals and tours. The system we’re currently using is referred to as E3 (EagleRider version 3). It is literally a back end to www.eaglerider.com.
Your operators create a login at the main website, and we grant that user access to the Reservations Management System and Agent Interface. You go log in to the website, and it all appears in the menu there. When you create a booking for your bikes at the counter you do that in “Reservation Management” and when you’re booking a sale at another location you do that through the “Agent Interface”. The process is identical to what the customer does when they book on the website. It’s VERY simple.
At your rental counter, you can have (at your option) check-in kiosk/s and barcode scanners with all the bells and whistles to scan the customer’s smartphone reservation and let them check in basically on their own.
The minimum requirement for a rental counter is an iPad. The iPad lets you process the customer’s contracts, collect their signatures and take before (and after) pictures of the vehicle. The contract is emailed to the customer. There is no paper involved.
You’ll likely need at least two iPads, as it REALLY speeds things up when you’re checking in groups. You’ll also find that you often have multiple renters show up at the same time, so you need one at the counter and another with the person who puts the customer on the bike.
Rental pickups (and the related 24-hour drop-offs) tend to occur early in the morning and late in the afternoon.
Your operators create a login at the main website, and we grant that user access to the Reservations Management System and Agent Interface. You go log in to the website, and it all appears in the menu there. When you create a booking for your bikes at the counter you do that in “Reservation Management” and when you’re booking a sale at another location you do that through the “Agent Interface”. The process is identical to what the customer does when they book on the website. It’s VERY simple.
At your rental counter, you can have (at your option) check-in kiosk/s and barcode scanners with all the bells and whistles to scan the customer’s smartphone reservation and let them check in basically on their own.
The minimum requirement for a rental counter is an iPad. The iPad lets you process the customer’s contracts, collect their signatures and take before (and after) pictures of the vehicle. The contract is emailed to the customer. There is no paper involved.
You’ll likely need at least two iPads, as it REALLY speeds things up when you’re checking in groups. You’ll also find that you often have multiple renters show up at the same time, so you need one at the counter and another with the person who puts the customer on the bike.
Rental pickups (and the related 24-hour drop-offs) tend to occur early in the morning and late in the afternoon.
Rental vehicle insurance is paid for each vehicle rented in the month following its rental. This way, you only pay to insure vehicles for which you have collected rental revenue.
You can choose two levels of insurance.
Comprehensive (Varies by state, but less than $200 per bike/month)
Third Party Property Damage Only (Varies by state, but less than $100 per bike/month)
You choose your own level of risk tolerance. All claims have a $3,000 excess, and the customer pays a commensurate security bond.
You get to make the repairs.
You can choose two levels of insurance.
Comprehensive (Varies by state, but less than $200 per bike/month)
Third Party Property Damage Only (Varies by state, but less than $100 per bike/month)
You choose your own level of risk tolerance. All claims have a $3,000 excess, and the customer pays a commensurate security bond.
You get to make the repairs.
Bookings created through the website can only be paid to a STRIPE payment processing account. Once your Stripe account is verified and live, the funds are disbursed from Stripe to your bank account daily.
Bookings made through overseas wholesale agents are paid to ER CORP and disbursed to ER AUS upon completion of the booking. ER AUS disburses these funds to you in the regular monthly reporting cycle.
Bookings for your bikes, made at your location, can also be processed through your local credit card terminals.
Bookings made through overseas wholesale agents are paid to ER CORP and disbursed to ER AUS upon completion of the booking. ER AUS disburses these funds to you in the regular monthly reporting cycle.
Bookings for your bikes, made at your location, can also be processed through your local credit card terminals.
There is a “Daily Cash Summary” report that shows the funds collected for your location from all sources on a daily basis. This report can be run for any selected time period.
There is a “Daily Business Report” that shows all closed contracts (bikes that have been returned) that can be run for any time period. This is the primary report used in the monthly credit/debit reporting cycle.
There is a “Daily Business Report” that shows all closed contracts (bikes that have been returned) that can be run for any time period. This is the primary report used in the monthly credit/debit reporting cycle.
There is no “requirement” to open on Sunday. This is a decision every location must make, and it significantly impacts a substantial number of reservations during the high season. Factors to consider are:
The weekend (Saturday/Sunday) is the busiest time for rentals. Especially local rentals.
Many (local as well as overseas) renters will “expect” to at least be able to drop off on Sunday.
Currently, different locations handle this in different ways. You can, for example:
Open on Sunday for pick up and drop off (during the high season)
Open one hour late afternoon for drop-offs
Sundays by pre-appointment only
Give customers a “free day” or “weekend special” to drop off on Monday
(Works for some overseas customers, but locals tend to want to drop off after their work on Monday)
Your location profile in the system must indicate either 'not open' or 'open limited hours'. The system doesn’t actually provide for “by appointment only”.
If your profile is not open at all on Sunday, it will block all reservation attempts for pickup or drop-off on Sunday. This will cost you reservations.
Again, the choice is entirely yours.
The weekend (Saturday/Sunday) is the busiest time for rentals. Especially local rentals.
Many (local as well as overseas) renters will “expect” to at least be able to drop off on Sunday.
Currently, different locations handle this in different ways. You can, for example:
Open on Sunday for pick up and drop off (during the high season)
Open one hour late afternoon for drop-offs
Sundays by pre-appointment only
Give customers a “free day” or “weekend special” to drop off on Monday
(Works for some overseas customers, but locals tend to want to drop off after their work on Monday)
Your location profile in the system must indicate either 'not open' or 'open limited hours'. The system doesn’t actually provide for “by appointment only”.
If your profile is not open at all on Sunday, it will block all reservation attempts for pickup or drop-off on Sunday. This will cost you reservations.
Again, the choice is entirely yours.
The steps and timeline are:
Complete and submit the Dealer Application (Approvals are typically complete in five to ten business days)
Once approved, you'll execute the Authorised Agency Licence Agreement (starts the clock)
Define the date you want to deliver your first EagleRider booking (Generally, you want at least six to eight weeks out to allow yourself time to get ready)
Supply the Location Website Setup Requirements information to Corporate (Your location is typically set up in a week to ten days)
Define users, create accounts for them on eaglerider.com and supply those email addresses (and access levels) to corporate (typically turned around in a day or two)
Location Information Worksheet for Corporate (This document contains all the information related to the makes and models you have for rent, including rates, etc. It can only be loaded after your location is available on the backend.)
This is the trigger that enables the site to go live and begin accepting bookings. Typically done in a day or two)
Initial training to get you started loading your individual bikes in the system and understanding the workflow processes. (Can be done remotely, just to get started, but is best done more comprehensively at our Sydney location)
So, start to finish, it is possible to have your location up and running in a matter of weeks from the time you submit your application. Again, it's best to allow at least six to eight weeks to prepare your location for the first rental delivery.
Complete and submit the Dealer Application (Approvals are typically complete in five to ten business days)
Once approved, you'll execute the Authorised Agency Licence Agreement (starts the clock)
Define the date you want to deliver your first EagleRider booking (Generally, you want at least six to eight weeks out to allow yourself time to get ready)
Supply the Location Website Setup Requirements information to Corporate (Your location is typically set up in a week to ten days)
Define users, create accounts for them on eaglerider.com and supply those email addresses (and access levels) to corporate (typically turned around in a day or two)
Location Information Worksheet for Corporate (This document contains all the information related to the makes and models you have for rent, including rates, etc. It can only be loaded after your location is available on the backend.)
This is the trigger that enables the site to go live and begin accepting bookings. Typically done in a day or two)
Initial training to get you started loading your individual bikes in the system and understanding the workflow processes. (Can be done remotely, just to get started, but is best done more comprehensively at our Sydney location)
So, start to finish, it is possible to have your location up and running in a matter of weeks from the time you submit your application. Again, it's best to allow at least six to eight weeks to prepare your location for the first rental delivery.
One of the key benefits of our Agency system is that you can utilise demo and used vehicles as rentals. As a result, you will dramatically increase the return on your investment in a for-sale vehicle while it is for sale.
Typically, five to ten days of rental revenue will add more gross profit to your investment than the sale of the vehicle.
Dealers of all sizes find this especially beneficial during market downturns. When vehicle sales are slow, rentals tend to increase.
While many larger dealers opt for dedicated rental fleets, it's important to note that such an investment isn't necessary.
The true strength of our Agency system lies in your ability to use demo and used vehicles as rentals. By doing this, you can significantly boost your return on investment for vehicles that are currently for sale.
In fact, renting a vehicle for just five to ten days often yields more gross profit than selling the vehicle outright.
This strategy becomes particularly powerful during market downturns, as dealers of all sizes have found that when vehicle sales slow, rental demand tends to rise.
Typically, five to ten days of rental revenue will add more gross profit to your investment than the sale of the vehicle.
Dealers of all sizes find this especially beneficial during market downturns. When vehicle sales are slow, rentals tend to increase.
While many larger dealers opt for dedicated rental fleets, it's important to note that such an investment isn't necessary.
The true strength of our Agency system lies in your ability to use demo and used vehicles as rentals. By doing this, you can significantly boost your return on investment for vehicles that are currently for sale.
In fact, renting a vehicle for just five to ten days often yields more gross profit than selling the vehicle outright.
This strategy becomes particularly powerful during market downturns, as dealers of all sizes have found that when vehicle sales slow, rental demand tends to rise.
If your existing floorplan financer does not allow or support the rental of vehicles under finance, we can introduce you to financers who may.
You can potentially acquire supplemental floorplan finance for your used and demo vehicles or replace your entire floorplan facility, pending approval, of course.
You can potentially acquire supplemental floorplan finance for your used and demo vehicles or replace your entire floorplan facility, pending approval, of course.
There is no requirement to hold any specific number of rental vehicles.
We have worked hard to develop a rental system that makes good business sense. As such, the dealer is free to manage inventory as they see fit. For example, you might choose not to hold any inventory in the middle of winter.
Having said that, as a practical matter, and depending on the models, you'll need something like four to six bikes at 10% utilisation, or over, to keep your rental operation in the black.
A smaller number of vehicles at higher utilisation yields a better return on the smaller investment, but more bikes at slightly lower utilisation will produce more revenue. It's all about finding the balance that works in your market.
We don't prescribe or require a specific number of vehicles, as it's your business and your choice. We're here to advise you and help you find that balance.
We have worked hard to develop a rental system that makes good business sense. As such, the dealer is free to manage inventory as they see fit. For example, you might choose not to hold any inventory in the middle of winter.
Having said that, as a practical matter, and depending on the models, you'll need something like four to six bikes at 10% utilisation, or over, to keep your rental operation in the black.
A smaller number of vehicles at higher utilisation yields a better return on the smaller investment, but more bikes at slightly lower utilisation will produce more revenue. It's all about finding the balance that works in your market.
We don't prescribe or require a specific number of vehicles, as it's your business and your choice. We're here to advise you and help you find that balance.